Satisfaction Guarantee

Satisfaction Guarantee


"The Michael Alan Way" Satisfaction Guarantee


We want to make returns and exchanges easy for you.


Within 7 days if you don't like your selection, you can trade it in for an equal or lesser priced item. Furniture purchased from stock may be returned (in as-new condition) for exchange or refund within 7 days. All clearance items are "as-is" and non-returnable. Special ordered furniture (anything not in stock) may be cancelled, changed, or returned (in as-new condition) within 7 days, with managers approval, but will incur a 25% restocking fee. Services such as delivery and fabric protection are not returnable or refundable. Parts, pillows or fabric special orders are not cancelable nor returnable and must be paid in full prior to order. Other non-returnable items include mattresses, adjustable bases & bedding products. A wrap & pick-up fee up to $199 will apply to all exchanges and returns. See store for complete details.

The MA Way